Subscribe! Turn off the Chromebook by pressing Power.Press and hold the CTRL+ALT+SHIFT+R keys on the keyboard. To do this, follow the steps below: Sign out of your Chromebook. Once your important files and user information are now backed up to your Google account or an external storage device, you can now proceed to factory reset your Chromebook. ![]() To hard reboot your Chromebook, connect your Chromebook to a power source, then press and hold the. If that didn’t fix a Chromebook’s black screen, you can try a hard reboot. Follow these steps to perform a hard reboot: Turn off the computer. Perform a hard reboot to unlock the Chromebook. If your keyboard is the issue, hover your mouse over the Power Options on your screen click the Restart Option. This is especially helpful when your screen is frozen. This should restart your device without you having to use your mouse.
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